Privacy Policy
1. Introduction: Commitment to Privacy and Data Protection
At hadleyfreeman.com, we are committed to safeguarding the privacy and security of our users, customers, and visitors. We recognize the importance of protecting personal information and are dedicated to maintaining your trust by handling personal data responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines the types of information we collect, how we use it, your rights as a data subject, and the steps we take to ensure your data is protected. Your continued use of hadleyfreeman.com signifies your understanding and acceptance of this policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through hadleyfreeman.com and any related digital platforms operated by us. For the purposes of applicable data protection legislation, including GDPR, the data controller responsible for your personal information is hadleyfreeman.com. Any questions or concerns regarding the use of your personal data should be directed to [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data:
– Usage Data: This includes information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, access times, and session duration.
– Account Data: When you register or provide personal details, we may collect your full name, postal address, email address, phone number, and related identifiers used to access your profile or account.
– Profile Data: This includes your preferences, purchase history, browsing behavior, saved items, and any behaviors or feedback you voluntarily provide.
– Communication Data: We retain records of your communications with us, such as emails sent to [email protected], contact form submissions, support requests, and related correspondence.
– Technical Data: Information about the device you use to access our site, including device type, unique identifiers, network data, language settings, and browser configurations.
– Transaction Data: This includes details related to purchases you make through hadleyfreeman.com, such as payment methods, billing/delivery addresses, and transaction history. Payment processing is managed by secure third-party providers.
– Preference Data: Information related to your consent for receiving marketing communications, updates, event invitations, newsletters, and records of your indicated areas of interest.
4. Legal Bases for Processing
We use your personal data only when permitted by law. Depending on the purpose, our processing relies on the following legal bases:
– Consent: For example, when you subscribe to newsletters or consent to cookies, where required.
– Contractual Necessity: To fulfill obligations under a contract, such as processing orders you place.
– Legitimate Interests: For improving our website experience, communications, fraud prevention, network security, or marketing our services, provided your rights and freedoms are not infringed.
– Legal Obligation: Where we are required to process data by applicable law or law enforcement agencies.
5. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: You may request access to your personal data we hold.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data under certain circumstances (the “right to be forgotten”).
– Right to Restrict Processing: You may request limits on the way we use your data.
– Right to Data Portability: You may request transmission of your data to another controller in a structured, commonly-used format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
If you wish to exercise any of your rights, please email us at [email protected].
6. Security Measures
We are committed to safeguarding your personal information through robust data security standards. Our measures include:
– Encryption of sensitive information at rest and in transit;
– Access control policies granting permissions based on role and necessity;
– Regular data backups and disaster recovery mechanisms;
– Employee training and confidentiality obligations;
– Monitoring of systems for unauthorized access or security vulnerabilities.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We encourage users to exercise caution and use secure passwords when interacting with our online services.
7. International Transfers
Your personal data may be processed outside your country of residence, including in jurisdictions that may not provide the same level of protection as your own. Where we transfer data internationally, we ensure such transfers comply with applicable legal requirements, including the use of Standard Contractual Clauses approved by the European Commission or reliance on other lawful mechanisms.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, or reporting requirements. Retention periods by data type are generally as follows:
– Usage Data: Retained for up to 24 months for analytics and monitoring.
– Account and Profile Data: Retained for the duration of your relationship with us and up to 6 years thereafter for legal compliance.
– Communication and Technical Data: Retained for up to 3 years.
– Transaction Data: Retained for up to 7 years for tax and accounting compliance.
– Preference Data: Retained until you withdraw consent or request deletion.
9. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. These include:
– Essential Cookies: Necessary for website functionality (e.g., session management, authentication).
– Functional Cookies: Remember your settings and preferences.
– Analytics Cookies: Help us understand usage patterns to improve service performance.
– Performance Cookies: Monitor and optimize website speed, responsiveness, and reliability.
10. Cookie Management and Compliance with GDPR & CCPA
When you visit hadleyfreeman.com for the first time, you will be presented with options to accept or manage cookies. You may opt out of non-essential cookies through your browser settings or our cookie preference tool. We respect browser “Do Not Track” signals for applicable jurisdictions.
Residents of California may exercise CCPA rights by opting out of the “sale” or “sharing” of their personal information, where applicable. We do not sell personal data, as defined under the CCPA.
11. Special Protections for Children Under 13
We do not knowingly collect, solicit, or process personal data from children under the age of 13. If you believe a child has provided us with personal information without parental consent, please contact us at [email protected], and we will promptly delete such information.
12. Policy Updates & User Notifications
We reserve the right to amend this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Where material changes are made, we will notify users via the website or through other appropriate means. Continued use of hadleyfreeman.com signifies your acknowledgment of any updates to this policy.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: [email protected]
We value your privacy and are fully committed to handling your personal data in accordance with applicable data protection regulations. If you have any privacy-related questions or concerns, don’t hesitate to reach out.