Privacy Policy of hadleyfreeman.com
At hadleyfreeman.com (“we”, “us”, “our”), we are firmly committed to safeguarding your personal data and ensuring your privacy is protected. We process personal information in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit or interact with hadleyfreeman.com.
1. Our Commitment to Privacy and Data Protection
Your trust is important to us. We collect only the data necessary to provide our services and enhance your experience. We ensure transparency in how your personal data is handled, take strong security measures to protect your data, and give you control over your information. Our mission is to uphold the highest standards of data protection and privacy-first practices.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all users of hadleyfreeman.com and related communications. As the data controller of personal data collected through the website, we determine the purposes and methods of data processing. If you are located within the European Economic Area (EEA) or subject to other global data protection laws, we act as the controller of your personal data.
For any questions related to this Policy, you may reach out to us at [email protected].
3. Categories of Personal Data We Process
We may process the following categories of personal data:
– Usage Data: Includes data regarding how you use our website, such as IP address, browser type, referring/exit pages, time zone setting, date/time stamps, page interaction information, and other diagnostic data.
– Account Data: Includes personal identifiers such as your full name, address, email address, and telephone number.
– Profile Data: Includes preferences, purchase history, user behavior, and any profile content you choose to upload or share.
– Communication Data: Includes records of your interactions with us, including customer service inquiries, support requests, and contact history.
– Technical Data: Includes information from the devices you use to access our website such as device type, operating system, screen resolution, and system configurations.
– Transaction Data: Includes billing details, order history, delivery information, and payment confirmations (note: payment card details are processed by third-party processors and not stored by us).
– Preference Data: Includes your communications and marketing preferences, opt-in/opt-out statuses, and interests relating to our offerings.
4. Legal Bases for Processing
We rely on the following lawful bases to process your personal data:
– Consent: For sending promotional messages, using non-essential cookies, or collecting sensitive data, we obtain your explicit and informed consent.
– Performance of Contract: To provide you with our services, manage your account, fulfill orders, and offer support per our contract with you.
– Legal Obligations: To comply with applicable laws, regulatory requirements, and enforcements.
– Legitimate Interests: For internal analytics, user experience optimization, and ensuring the integrity and security of our digital environment, provided these interests are not overridden by your rights and freedoms.
5. Your Rights Under Data Protection Laws
Depending on your location and applicable legislation, you may have the following rights:
– Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of it.
– Right to Rectification: You may correct inaccurate or incomplete data about you.
– Right to Erasure (“Right to be Forgotten”): You may request that we delete your data, subject to certain limitations under law.
– Right to Restriction: You may ask us to limit processing of your data in certain circumstances.
– Right to Data Portability: You may receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: You may object to processing based on legitimate interest, or to direct marketing.
– Right to Withdraw Consent: Where our processing is based upon consent, you may withdraw that consent at any time without affecting prior processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate administrative, technical, and physical safeguards to secure your data and protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, firewalls, routine security monitoring, data backups, and staff training on information security practices.
7. International Data Transfers
Where we transfer your personal data outside your country or the EEA, we ensure an adequate level of protection through use of Standard Contractual Clauses approved by the European Commission and adherence to local regulatory mechanisms, as applicable. By using hadleyfreeman.com, you consent to such data transfers under these safeguards where required by law.
8. Data Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. We apply the following timeframes:
– Usage and Technical Data: up to 12 months for analytics and performance optimization.
– Account, Profile, and Transaction Data: up to 7 years after last interaction, subject to statutory obligations.
– Communication Data: up to 3 years post-resolution of a support query.
– Preference Data: retained until withdrawn or for up to 2 years from last interaction.
Once retention periods expire, data is either securely deleted or anonymized.
9. Cookie Policy
hadleyfreeman.com uses cookies and similar tracking technologies to enhance user experience. These cookies may include:
– Essential Cookies: Necessary to operate the website and core features (e.g., navigation, authentication).
– Functional Cookies: Enhance usability by remembering choices like language or login status.
– Analytics Cookies: Collect aggregated insights into website traffic and usage (e.g., Google Analytics).
– Performance Cookies: Track performance metrics such as load times and interaction errors for optimization.
We do not use cookies to serve targeted advertisements or track you across third-party websites without consent.
10. Managing Cookies and Compliance
Upon first visit, you are presented with a cookie consent mechanism that complies with GDPR and CCPA standards. You may accept or reject non-essential cookies and can modify your choices at any time through your browser settings or the cookie settings link provided on the site. California residents can also exercise their rights to opt out of “sale” of personal information pursuant to CCPA definitions.
11. Children’s Privacy
Our services are not directed to, nor do we knowingly collect information from, children under the age of 13. If we become aware that personal information has been collected from a child without verifiable parental consent, we will delete such information promptly.
12. Updates to This Policy
We reserve the right to modify this Privacy Policy to reflect changes in legal, technical or operational requirements. Any substantive updates will be communicated to users via the website or direct communication when required by law. We encourage you to review this Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, you may contact us directly at:
Email: [email protected]
We are committed to resolving any data protection inquiries or concerns promptly and transparently.
This Privacy Policy reflects our dedication to maintaining compliance with GDPR, CCPA, and all relevant privacy frameworks. Your privacy matters to us, and we welcome your questions or feedback about how we manage your personal information.